| Shipping, Payments, & Returns |
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Shipping Information
Orders for paper copies placed before 3:00 pm ET are processed and shipped within two business days. Orders placed after 3:00 pm ET are processed and shipped in three business days. Delivery is available via US Postal Service and UPS.
Electronic downloads are delivered at the time of order confirmation.
Payment Information
We accept Visa, Mastercard, and American Express. Some domestic
companies buying paper copies may opt to use a purchase order number
issued by their accounting department.
Return Policy
The USCBC Online Store maintains a hassle-free return policy. Please be
sure to include a copy of your receipt and the reason for the return.
Please contact us by phone (202-429-0340) or by e-mail
(publications@uschina.org) with any questions.
Our address for returns is:
The US-China Business Council
Attn: Publications Department
1818 N Street, NW, Suite 200
Washington, DC 20036
Our business hours are Monday-Friday 9:00am-5:00pm ET. You may e-mail or
fax us (202-833-9027) after office hours.
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